Privacy & Security
Information We Collect
General Browsing Information
Pure Romance gathers navigational information during each visitor's use of our Site. In the process of gathering navigational information, non-personally identifiable information (e.g., domain type, browser version and service provider and the like) may be collected. The navigational information tells Pure Romance about the use of our Site by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our Site. It also tells us about the technical efficiencies of our Site and services (e.g., the time it takes a visitor to connect to our Site or download pages). The navigational information helps us better understand a visitor's experience at Pure Romance and improve upon that experience by recognising and delivering more of the features, services and products our visitors prefer. We may provide this statistical information to third parties, but such information is not combined with personally identifying information without your consent.
Personal information is any information or opinion about an individual whose identity is apparent, or can reasonably be ascertained, from the information or opinion. Pure Romance may ask you to provide personal information when you establish or update a Pure Romance account, sign up for Pure Romance E-mail, enter a contest, participate in a survey, shop online, check the status of an order, request a catalog, purchase and send an e-gift card or create or send a wish list or gift reminder.
Categories of information collected include name, address, e-mail address, recipient's name, order information, telephone number, credit card information and messages or reminders you create.
Pure Romance may also retain transaction and experience information, such as information about your transactions with us, as well as information about our communications with you. Examples include your account history, requests for information and our responses. We may match user information we collect with offline data available from other sources in order to carry out our business and to provide our goods and services and to conduct advertising and promotions more effectively.
Using Personal Information That We Collect
Pure Romance uses the personal information we collect from you to deliver products that you have ordered, to fulfill requests that you have created, to contact you or the product recipient(s) in the event of order or delivery difficulties, for verification purposes, to respond to your inquiries, and to deliver services and information about our products or Web site, including adding you to our print catalogue mailing list. Pure Romance may also use this information to customise your experience using our Web site.
Information you provide to us will be transmitted to and stored in information technology facilities and databases maintained in the United States of America. By submitting information to us, including non-public personal information, you consent to the transmission of your information to and the storage of that information in the United States.
Pure Romance will not sell or rent personally-identifying information collected during your use of our Site without your consent. Pure Romance may, however, transfer your information in the event that we transfer ownership of all or a significant part of our stock, assets or business.
During the normal course of business, Pure Romance may rely upon third parties for important elements of our operations. By submitting information you consent to Pure Romance providing your nonpublic personal information, such as your name, address and account information to these third parties to the extent that it is necessary for them to have access to such information to carry out or provide services to Pure Romance. Pure Romance may use your personally-identifying information to improve our marketing and promotional efforts, to statistically analyse Site usage, to improve our content and product offerings and to customise our Site's content, layout, and services.
Pure Romance may use your information to deliver information to you that, in some cases, is targeted to your interests. We may ask you to provide us voluntarily with additional information regarding your personal or business interests, experience or requests, which we may use to customise our service for you.
Pure Romance may use non-personally identifiable information including your IP address to help diagnose problems with our server, to manage our Site and to enhance our Site based on the usage pattern data we receive.
Privacy Of Children On Our Website
To ensure compliance with Australian law, Pure Romance does not knowingly collect or maintain information provided by children under the age of 18. If a child has provided us with personally-identifying information without parental or guardian consent, the parent or guardian should contact us and we will remove the information.
Updates To Privacy Statement
Questions Or Concerns
Pure Romance takes the following types of security measures to protect the information you provide to us: use of technologies and policies such as limited access data-centers, firewall technology, secure socket layer certificate authentication and limitations of administrative access to our systems. In addition, it is our policy not to send your credit card number via e-mail. In fact, this is a practice we encourage you to adopt in all of your Internet activities.
We have designed Pureromance.com to accept orders only from Web browsers that permit communication through Secure Socket Layer (SSL) technology; for example, 4.0 versions or higher of Netscape Navigator, versions 5.01 or higher of Internet Explorer, versions 0.8 or higher of Firefox and versions 1.2 or higher of Safari.
While we implement the above security measures on this Site, you should be aware that 100% security is not always possible. Whenever you voluntarily disclose personal information online, for example on message boards, through e-mail or in chat areas, that information can be collected and used by others. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.
How You Can Update, Correct or Delete Your Information
You may request access to any of the information about you that we collect and maintain . To update, correct or delete this information, you can email firstname.lastname@example.org or call [800-UPARTY].
Third Party Practices